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Frequently Asked Questions
PRODUCTS
Classic Lacquer- Butyl Acetate, Ethyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Isopropyl Alcohol, Acrylates Copolymer, Stearalkonium Bentonite, N-Butyl Alcohol, Benzophenone-1, Silica, Alumina, Trimethylpentanediyl Dibenzoate, Polyvinyl Butyral
Our products contain none of the most common chemicals found in nail lacquer: toluene, dibutyl phthalate (DBP), formaldehyde, formaldehyde resin, camphor, xylene, phthalates, parabens, animal by-products, and fragrance.
No, all of our products are cruelty free and vegan friendly!
SHIPPING
Pear Nova offers 2 flat rate shipping options via USPS. Please allow 2-4 business days for orders to process. During holidays and sales please allow 5-7 business days for your order to process.
Standard Shipping | $5.75 | 3 - 5 days (does not include processing time)
Priority Shipping | $7.95 |1 - 3 days (does not include processing time)
Free shipping on orders over $80. Free shipping is not available during sales and promotions.
We only provide shipping within the United States at this time.
ORDERS
Yes, we will accept changes made to orders as long as your items have not been shipped. Please contact us at customerservice@pearnova.com with your name, order number and edits to the order.
Please contact us at customerservice@pearnova.com with your name, order number & a photo of your damaged bottles and packaging. We will replace them free of charge.
All orders include tracking with an option for shipping protection from damage, loss or theft. By opting out of package protection, Pear Nova is not liable for lost, damaged or stolen items.
If unsatisfied, all unopened and unused items may be returned within 10 days of delivery of the order for a refund on the product(s). Customer is responsible for all shipping costs. Please contact customerservice@pearnova.com with order number and return request listed in subject line. We will not accept returns on opened or used items.